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Privacy Policy

Your Privacy

Welcome to our website (the Site).

Your privacy and the security of your personal data are very important to BILEYA-COUTURE (“BILEYA-COUTURE”), so we collect and manage your personal data with the utmost care and take specific measures to keep it safe.

Below you will find the main information on the processing of your personal data by BILEYA-COUTURE in relation to your browsing of and the use of the services offered. For detailed information on how BILEYA-COUTURE manages your personal data, please read our Privacy Notice.

We also ask you to read the “Cookie Policy”, the “General Conditions of Use” of the website and “bileya-couture Terms and Conditions of Use”, which contain detailed information regarding the conditions relating to our services. Some services may be subject to specific legal terms, in which case we will give you all the appropriate information from time to time.

Who is the Data Controller?

Below is the main information on the processing of your personal data carried out by BILEYA-COUTURE – BILEIA Ltd., as Data Controller.

For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Care by selecting “privacy”, by calling +359 876 286 007 or by writing to the address of BILEYA-COUTURE.

If you wish, you can also contact our Data Protection Officer (DPO) by writing to “Data Protection Officer” at the address above, or by e-mail to the DPO address.

What data do we process and why?

The personal data that BILEYA-COUTURE processes is that which you provide to us when you conclude an order and purchase goods, and that which we collect as you browse or use the services offered on BILEYA-COUTURE can then collect data about you, for example, personal details such as name and surname, shipping address and billing address, browsing data and your purchase habits.

Your personal data is processed for the following purposes:

– conclude and execute the purchase contract for goods offered on;

– provide you with the services of such as subscription to the newsletter;

– allow registration to the site and use of services reserved for registered users;

– manage your requests forwarded to our Customer Service.

In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute an agreement with you or to provide you with the service that you have specifically requested.

We also conduct statistical surveys and analyses with data in aggregate form to understand how users interact and use the site, in order to improve our offer and our services.

However, only with your express consent will we process your personal data to:

– carry out commercial and promotional communication activities;

– customise the site and the commercial offers based on your interests.

Who will process your data?

Your personal data is processed by personnel duly authorised by BILEYA-COUTURE as Data Controller. For organisational and functional needs related to the provision of services on, your data could also be processed by our suppliers. The latter have been evaluated and chosen by BILEYA-COUTURE for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data in these countries is carried out in compliance with the guarantees provided by law.

How long do we keep your data?

We keep your personal data for a limited period of time depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the processing purpose: for example, the data collected during the purchase of goods on is processed until the conclusion of all administrative and accounting formalities are therefore stored in accordance with local tax legislation (ten years), that which is used to send you our newsletter until you ask us to stop sending it.

See our Privacy Policy for more information.

What are your rights?

At any time, depending on the specific processing, you may: revoke your consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration and in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing. If you wish, you can request to receive your personal data in possession of BILEYA-COUTURE in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you.

If you believe that the processing of your personal data has been carried out illegally, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Italian Data Protection Authority (

This information may be subject to changes and additions over time, so we invite you to check the contents periodically. Where possible, we will try to immediately inform you of any changes made.


Privacy Notice

  1. General information
  2. What personal data do we collect?
  3. How do we use the personal data we collect?
  4. Your Mbileya-couture profile
  5. Lawfulness of processing
  6. Who will process your data?
  7. 7. APP version of the Website
  8. Web push notification
  9. Extra-EU data transfer
  10. How long do we keep the data?
  11. Your rights
  12. Security measures
  13. Complaints
  14. Changes to this information
  15. Legislative references and useful links